This Refund Policy outlines the conditions under which TrendingContent (“we”, “us”, or “our”) issues refunds for services provided via our platform.

Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Faulty Products or Services: Significant technical issues that prevents usage of the tool completely and are not resolved within 10 working days. 
• Accidental or Incorrect Purchases: Refund requests for accidental or incorrect charges must be reported within 5 working days from the purchase date.
• Service Disruptions: In the event of prolonged service interruptions lasting over 10 working days.

Non-Refundable Items

• Monthly subscription fees beyond 7 days from the initial purchase date.
• Annual subscription fees beyond 14 days from the initial purchase date.
• Credits or subscription services that have already been partially or fully utilized.

How to Request a Refund

To initiate a refund request, please:

• Contact our support team through the Freshdesk Support Widget or directly via email.
• Provide transaction details and a clear explanation of the reason for the refund request.

Refund Processing Time

• Your refund request will be reviewed within 4-5 business days.
• Approved refunds will be credited back to the original payment method within 10-14 business days.

Chargebacks and Disputes

• Initiating chargebacks or disputes without first contacting TrendingContent may result in the suspension or termination of your account.
• Please communicate directly with our support team to resolve any payment issues promptly.

Changes to This Refund Policy

• TrendingContent reserves the right to update this Refund Policy at any time.
• Any significant changes will be communicated via email or prominently displayed notices on our platform.

Contact Information

For any questions, clarifications, or to request a refund, please contact us at:

• Company: LandocsHolding
• Email: Freshdesk Support Widget
• Address: 70, Petah Tiqwa, 2nd floor , Think Business Arena, Israel

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